Request Refund

tere711
tere711
Community Member

Hello, I requested a refund shortly after purchasing 1Password because I cannot figure it out. (I spent hours, but am not tech-savvy enough, I guess.) Would you please issue a refund as soon as possible and let me know when you have done so? Thank you for your courtesy. Teresa

Comments

  • Megan
    Megan
    1Password Alumni

    Hi Teresa,

    I am sorry to hear that you've been having difficulty getting 1Password set up! I took a look in our system, and it seems like you've already received a response to your email request, so I'll let our email team continue working with you there. (If you have not seen Greig's response, please let me know and we'll get it re-sent!)

    ref: EDL-48474-861

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