Safari Extension Not working for some sites...

madebyredheads
madebyredheads
Community Member
in Mac

Hello,

So, for some reason, when I go to login to my business account (through gmail) using the safari bookmarklet/extension/mini-app the password does not work. If I open the app and copy the password, it does work and I am able to sign in. I don't have this problem with any other sites, on iOs or anything. Can someone help me sort out why this keeps on happening?

Thanks,

Josh

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @madebyredheads‌

    It might be worth creating a new Login item using our Saving a Login Manually guide, I think that will sort you out. Let us know how you get along or if you have any questions arising from that link :smile:

  • dwsoc35
    dwsoc35
    Community Member
    edited January 2015

    I wanted to chime in to share that I have this exact issue with salesforce.com. I will try creating a login item as suggested by @littlebobbytables and report back.

    EDIT:

    I've just attempted the solution proposed above by @littlebobbytables and it worked perfectly. I renamed my "old" Salesforce.com Login item to add "(bugged)" to the title, and created a new Login item as described by the guide linked above. The new Login item successfully entered the username and password and logged me in normally.

    Thanks for the solution, and hope this works for OP as well.

  • madebyredheads
    madebyredheads
    Community Member

    That worked. Thanks for the help! I have had no other issues, so must have just been something weird in the syncing or something.

  • rickfillion
    rickfillion

    Good to hear this worked for you, @madebyredheads‌. Let us know if there's anything else we can help with.

    Rick

This discussion has been closed.