Wi-fi sync help, please!

dgm88keys
dgm88keys
Community Member

Hi, 1Password people.
Great app - thanks! However, having one small problem I’m hoping someone can help with. 1Password syncs beautifully by wi-fi between my laptop and iPad (not a fan of clouds) but when I go through exactly the same procedure to sync with my iPhone, I get this message;

Invalid request, bad timestamp drift:46758 for request ‘auth’. Error domain code = 7008.

The five-figure number occasionally changes. Any ideas? Of course, I can get by with a Dropbox sync, but I really want to stick with wi-fi syncs over all devices. Thanks for your help.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Please ensure the time on the your phone is the same as the time on your Mac, to within minutes (and, needless to say, both are set to the same time zone). Does that help?

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    I think Stephen_C is on to something with his post @dgm88keys‌ timestamp drift would suggest your clocks aren't in sync and they really need to be if you want to sync well anything, it doesn't just apply to 1Password. When machines communicate and time is a factor you have to have trust they're all using the same time or it falls apart.

    If that doesn't resolve the issue though please do post back (not that we don't want to hear you've had success though, we always like hearing users are happy and the issue is resolved).

  • dgm88keys
    dgm88keys
    Community Member

    Yes - time zones! Thank-you smart people - problem solved.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    All kudos go to @Stephen_C's sharp brain :wink:

This discussion has been closed.