Cannot sync iPhone 6 by wi-fi or Dropbox

raleedy
raleedy
Community Member

The headline says it all. iPhone 6, iOS 8.1.2, "Sync Now" button produces no response, whether I have set up Dropbox or WiFi sync.

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @raleedy‌

    Syncing should be happening automatically e.g. when you unlock 1Password for iOS. Are you finding it isn't doing this and felt forced to attempt a manual sync?

    I suspect a little more information relating to what devices you're trying to sync and why you believe syncing isn't happening might help with the problem solving in this instance.

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  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @1passworduser9999,

    I'm glad you managed to figure out what was blocking communications. Depending on what firewall you were using OS X's or a 3rd party one, then all you might need to do is add 1Password or 1Password mini as an exception. Does this page, Configuring a firewall or proxy server help at all?

    Certainly we wouldn't expect you to run without a firewall permanently, that wouldn't be very secure of us :wink:

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