Accidently upgraded from 1Password 4 to 1Password 5 - need to reverse

swifty
swifty
Community Member
in Mac

We bought 1Password4 in August and somehow it has upgraded to 1Password 5, which I don't want and which I'm not going to pay for as I was more than happy with 1Password4. How do I get my old 1Password 4 back?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    The first point to make is that there is no charge for the upgrade from 1P4 to 1P5 so you should not be paying anything. Why do you think you have to pay? Just in case you're misled by a "trial expired" message have a look at this sticky at the top of the forum.

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @swifty,

    I hope Stephen's answer was helpful! As he mentioned, 1Password 5 is a free upgrade for 1Password 4. If you have more questions about that, please let us know, thanks! :)

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