How do I KEEP all my devices synced?

ruhrohmonster
ruhrohmonster
Community Member
in Mac

I have 4 devices using 1Password and it's been amazing. However, sometimes I end up looking for a password I added a few days ago on my phone and it's clearly not there. I found documentation to sync my devices initially, but how do I keep them synced? When I know something is missing, is there something I can do to make it update? This has led to some bad situations where I'm just stuck not having my password.

Thanks for any help!

Comments

  • Stephen_C
    Stephen_C
    Community Member

    We really need more information in order to help you. Please tell us:

    1. what version of 1P you use on your Mac, and whether you bought it from the AgileBits store or from the Mac App Store;
    2. what version of 1P you use on your iOS devices (go to the 1P Settings screen and look towards the bottom of it for the version number);
    3. what method you use to sync your 1P data (wifi, Dropbox or iCloud, for example);
    4. your OS X and iOS version numbers.

    Stephen

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @ruhrohmonster

    Ideally, once you have sync set up that should be all you need to do. Sometimes though things can get stuck or maybe your choice of sync method has certain requirements to be aware of e.g. Wi-Fi Sync.

    If you can supply the answers to the questions posed by Stephen_C we'll be in a much better position to assist and make sure it's all working properly.

This discussion has been closed.