i have been waiting for a refund for a duplicate license for several weeks. case#DIZ-58137-114

lldanj
lldanj
Community Member
in Mac

do you have a phone number for billing support?

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @lldanj,

    I'm sorry to hear that you've been waiting for that refund! I've taken a look at the case you've posted and I see that you have received a response from our team. The refund was put through several days ago. Unfortunately, PayPal refunds can take a while to fully process. Please keep in touch and let us know if the refund is not processed by the end of the week.

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