1Password works on my iPhone but not on my MacBook Air

ETC521963
ETC521963
Community Member
in Mac

My 1 password works on my iPhone but not on my MacBook Air. I let the free trial expire on my MacBook Air and after a few weeks started a new account on my iPhone. Now it doesn't work on my MacBook. Any fixes here?

Comments

  • hawkmoth
    hawkmoth
    Community Member

    Did you ever buy a license for your Mac? You will need to do that before you can do anything with your data there except view them. You can't add or edit them once the free trial period ends. It isn't too late to do that.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @ETC521963,

    Just to expand on what hawkmoth has already said. 1Password licences are per platform. So a purchase of the Pro features in the iOS app doesn't confer a licence on the Mac. The trial period allows you to play and test 1Password for 30 days to see if you like it but even then you will still be able to access the vault and the items already held in it. We're not out to blackmail anybody as that would be horrible.

    If you wish to continue using 1Password on your Mac then you'd want to purchase a licence either from our store for the Agile Web Store (AWS) version or purchase it via Apple's Mac App Store (MAS). The only difference between the two is that for iCloud Sync you need to purchase it from Apple due to restrictions they have in place. If you're happy syncing via Dropbox or Wi-Fi then our store is good too.

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