Cross Platform Licensing (Windows & Mac)

airic82
airic82
Community Member

Hi!

I own 1Password personally and use it on my Mac, iPhone and iPad. At work, I recently switched from a MacBook Pro to an HP ElitePad.

Is there a way to also get a license for Windows or do I have to buy an entirely separate license? Is there a way to "upgrade" to the bundle?

I used to be on a Mac at work and this recently changed. Otherwise, I'd have bought the bundle to start.

If there's anyway you can help, that'd be great.

Thanks!

-Eric

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited February 2015

    Send the details of your current license to support+licenses@agilebits.com. If you bought from the Mac App Store, send your receipt. If you bought directly from AgileBits on their web store, send the email address you used, your name as you gave it when you bought your license, and the address you used. Include a link to this thread. Tell them you are seeking a Windows license. They will arrange for you to get a discount on the Windows license that will make your total outlay equivalent to what it would have been if you had purchased the bundle in the first place.

    You'll receive an automated reply with a ticket number. You can probably speed things along a bit if you post that ticket number back here.

  • airic82
    airic82
    Community Member

    Thanks, @hawkmoth! I just sent the email. The ticket number is #YAG-52198-836.

    Thanks again for your help.

  • Megan
    Megan
    1Password Alumni

    Hi @airic82 ,

    You should have a reply from us in your inbox! Thanks so much for your interest in 1Password, please let us know if there's anything else we can do to help you get set up. :)

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