login weirdness after upgrade from 1P 3 to 5.1

boz
boz
Community Member
in Mac

After upgrading I my logins did't work right.

For american express, the username doesn't get populated and I don't know what is going int the password (at least it gets populated).
https://www.americanexpress.com

For Chase, the login page changed and went blank. There is a logon form on https://www.chase.com but I had to change it to https://chaseonline.chase.com/Logon.aspx to get it to work.
https://www.chase.com --> had to change URL to --> https://chaseonline.chase.com/Logon.aspx

Anyone else see things like this?

How can I fix the AmEx login?

... Otherwise like the upgrade so far :)

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @boz,

    I'm sorry to hear that you're having trouble here. We have made a lot of improvements to 1Password's filling between 1Password 3 and 1Password 5. Sometimes that might mean that you need to Save a New Login Manually to help 1Password re-learn the fields that it has to fill.

    Please let me know if these steps get these Logins behaving properly. If not, we'll investigate further. :)

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