OneLogin login issue when 1Password auto-fill is used

crashgeek
crashgeek
Community Member
edited February 2015 in Mac

When I use 1Password to auto-fill the login page for OneLogin, it sometimes errors out. I find the issue only happens when the content on the webpage needs to add a field before processing the request. This happens when it need to know which account to login into if there's more than one, or if MFA is required, which happens once a week. I've reached out to OneLogin, but haven't heard back with a solution, anyone have an idea on how to resolve this issue? Or is this a OneLogin issue and need to wait for them?

Thanks,

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @crashgeek,

    If you're routinely being asked for an additional piece of information to log in I suspect your best bet would be to edit the respective Login items and change the submit field from Submit when enabled to Never submit. It will mean you have to click the log in button but it also means you'll be given the opportunity to amend any additional field e.g. MFA requests.

    Does that sounds like an acceptable proposal?

  • crashgeek
    crashgeek
    Community Member

    I'll give that a shot, Thanks!

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hopefully that takes care of it @crashgeek, but if you need more help, just let us know! :)

This discussion has been closed.