Dropbox is stuck trying to sync (ws.agile.1password.settings)

Paul Harvey

I'm using version 5.2 downloaded from the website. Dropbox is trying to sync this file, but I can't find any file by this name in my files. I tried closing the app, rebooting the Mac, resetting permissions in disk utility, and unlinking from Dropbox.

Any ideas? It's a Macbook Air on OSX Yosemite.

Paul

littlebobbytables

Hi @Paul Harvey,

The full name of the file is actually .ws.agile.1Password.settings, the subtle difference is the period at the start of the filename. This is how OS X hides files, anything that starts with w . is hidden by default.

As long as you aren't running 1Password 3 for Mac anywhere then you should be fine to remove the file. The easiest way to do so is as follows. Now I am assuming that when you installed Dropbox you let it store your Dropbox files in the default location.

1. Open the Terminal application which you can find in /Applications/Utilities/
2. Paste in the following command cd ~/Dropbox and press enter.
3. Paste in the following command ls -Al and press enter.
4. If you see a line that ends with .ws.agile.1Password.settings then you're in the right place and you can safely do step 5.
5. Paste in the following command rm .ws.agile.1Password.settings and press enter.

That will hopefully stop your computer from trying to sync the file. Now you will want to do this when Dropbox is linked.

If that doesn't work try logging into Dropbox's website and deleting the file from there too.

Let us know how you get along.