1Password logo does not appear in my Google Chrome extension bar

riprap8880
riprap8880
Community Member

I need help to explain my problem. May I talk (phone) with someone?

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @riprap8880,

    I'm sorry you're having trouble with the 1Password extension in Chrome! We're a small company and don't have traditional inbound phone support, but we can certainly schedule a call if necessary. However, this might be very simply to solve in this forum discussion, so we'd love to try that first if you don't mind.

    From the brief description in your subject, it sounds like the 1Password extension might not be installed in Chrome. In that case, please open the main 1Password app and go to the menu for 1Password > Install Browser Extensions. Or, if Chrome is not your default browser, then assuming you're using 1Password 4 or 5 for Mac, you can just open the following link in Chrome: https://agilebits.com/onepassword/extensions

    Follow the steps on the website to install the extension.

    Does that help? If not, please let us know what happens when you try to install the extension, and we'll take it from there. Thanks! :)

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