Error updating on android through 1Password app

Njneer
Njneer
Community Member
in Android

I've been using the android app without issue for a few months, but lately I've been getting the following error when trying to Sync my logins:

"Sync failed possibly because of networking issues, check your network and resync again.
Corrupted file context.js"

I am able to access my 1password information from Windows, and am able to access old logins that were stored before the above issue started on mobile.

Comments

  • peri
    peri

    Hi @Njneer. Thanks for getting in touch with us. I'm sorry to hear about your syncing troubles. :( Let's see what we can do to solve them.

    First things first, I'd like you to open 1Password 4 for Windows and choose File > Repair 1Password Vault. Then you will see a dialogue box which will either read, "Files were repaired," or, "No errors were found."

    If you find that files were repaired, go ahead and open 1Password on your Android device and tap the sync button. Do you still see the error message?

  • Njneer
    Njneer
    Community Member

    Well that was certainly simple. Problem solved, thanks Peri!

  • peri
    peri

    Yes! I love it when the fix is certainly simple. :lol:

    I'm so glad to hear you're back up and running properly. Let us know if you need anything else!

This discussion has been closed.