Verizon login problem

rvmeush

When I visit the login page for Verizon.com there is a drop-down window that appears when I cursor over the "login" item at the top of the page. I can use my cursor to point into the login userid field, but when I then move the cursor to the 1Password icon in the Chrome browser, the drop-down login window disappears. There are other login webpages where this happens as well. How am I supposed to get 1Password to input the data into the login window when it disappears?

Plato

@rvmeush

Is this the login page that you're talking about? (Works perfectly for me with Safari - perhaps I can help.)

rvmeush

No, that's not where I'm trying to login. I am trying to login to the "Residential" portion of the web page. I tried the "Wireless" login page and 1Password seems to work there.

littlebobbytables

Hi @rvmeush,

Does it work any better if you use https://www.verizon.com/foryourhome/MyAccount/ngen/upr/signin.aspx?

rvmeush

Thanks, that login page will work because the dropdown window for userid isn't needed. I think I've also found that with the dropdown window for login I can use the keyboard shortcut for 1Password to input the userid. I'd still prefer having a login screen that could use 1Password in the usual way.

Drew_AG

Hi @rvmeush,

I'm glad the alternate login URL helped! If you need anything else, please let us know. :)