Missing Vault
After having to reinstall Yosemite on my Macbook Pro, I restored all the applications and files. But 1password on the Macbook Pro sees NO VAULTS. I still have access to my 1P on an iPad and iPhone. They should also be synched with dropbox. How can I get the vault restored on the Macbook Pro? TIA!
Comments
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Hi @Karen Kreps,
I see you purchased 1Password from our store which makes you an Agile Web Store (AWS) customer. That would mean the copy of 1Password for Mac you use would store all of its support files and your vault in
~/Library/Application Support/1Password 4.So the first question would be how did you restore your applications and files? If you manually downloaded fresh copies of your applications and you only backed up your Documents and Desktop folder prior to wiping the drive that could certainly explain a lack of vault.
I am glad to hear that you should have everything in Dropbox though.
If you haven't already, I would recommend installing Dropbox again on your fresh copy of Yosemite.
I'm assuming 1Password is currently behaving as if you haven't run it before, is that correct? If that's true it should pick up the existence of your vault in Dropbox but if it doesn't do that automatically you should still be able to follow this guide, Getting started again on a new computer.
If this isn't how 1Password is behaving please do let us know and a brief description or a screenshot to help explain what you're seeing might speed things along.
The important part though is as long as you have your vault on your iOS devices it's just a matter of understanding the state of the Mac and getting it to co-operate :smile:
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