Wrong number of items in the folder

dao

Hi
In version 5.1, the number of items near the label (4) does not match the number of items that are in the folder (5)

Regards

Megan

Hi @dao,

Thanks so much for bringing this to our attention, that is a bit odd. I'm not able to recreate this here, so I'll need to get a bit more detail from you to see if we can track down where things are getting tangled:

• Is this consistent across all your folders?
• Or do you just have one that is mismatched?
• What happens if you add an item to the folder? Does both the count in the sidebar, and in the list-view update?

dao

Hi Megan,
No, not all folders have the problem, only 4.
If I add a new item to those folders, both numbers are updated.
If I create a new folder "Test" and then I move the 5 items of the folder "Telefonia", both numbers in the new folder are correct. If I move the 5 items back into the folder "Telefonia" both numbers are correct.

Regards
Dao

Drew_AG

Hi @dao,

Thanks for the additional information about that. It's certainly an odd problem, and I haven't seen that happen before. It sounds like the numbers match correctly once you move the items to another folder and then back to the original folder. After that, does the problem come back? Are you able to reproduce the issue with any specific steps? It certainly seems like there's a problem somewhere, but if we aren't able to reproduce it on our end, that usually makes it very difficult to track down a bug.

Are you using 1Password on any other devices? And if so, do you notice the same problem on those devices?

dao

Hi Drew,
I fixed the problem by manually moving the various items and for the moment I can not reproduce the issue.

I'm using 1Password on my MAC, iPhone and iPad. The problem occurs only on my MAC.

Dao.

AGAlumB

@dao: Sorry for the trouble! I know that sometimes Favorites can cause some confusion when it comes to item counts (since a Favorite isn't actually an additional item, just a sort of bookmark). Do 'Preferiti' and 'Telefonia' share an item by any chance? :)

dao

Hi Brenty,
Not in my case. In my favorites I have only 1 items who is not present in telefonia or in any other folder that had the problem.
Dao

rickfillion

Hi @dao,

If I'm reading correctly here, the problem has gone away. Is that right? Could you let us know if it comes back again? It sounds like there may be a bug here, but we haven't been able to reproduce it locally. We'd love to fix this up if possible.

Rick