Cannot import .csv from Keeper

Andraaas
Andraaas
Community Member
in Mac

Hi. I exported .csv from Keeper. Actually exported .xls and converted into .csv but 1Password just doesn't want to imort it.
Do you have any idea to solve this?
Thank you.

Comments

  • MrC
    MrC
    Volunteer Moderator
    edited March 2015

    Hi @Andraas,

    See this knowledgebase article.

    But maybe more can be done... What is the vendor, full product name, and version of Keeper?

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Andraaas: I suspect that at least part of the trouble you're having maybe an artifact of the conversion process, since you went from the XLS export to CSV, rather than exporting directly to CSV (Keeper may not be offering you that option, by the sound of it).

    There may be some superfluous data there that is giving 1Password pause. Sometimes it is necessary to manually 'massage' the data a bit, if what the application (either Keeper or the one used to convert the file) is giving you isn't what is expected.

    MrC does some incredible work, and it may be possible to incorporate Keeper into the import conversion tools with some more information about the Keeper software. :)

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