1password disappeared from wife's mac
My wife and I both use 1password (5.1) on macs with syncing vis dropbox. Just now she went to access it on her mac (os 10.10.2) and the icon in her task bar had vanished, replaced by a big question mark! The app does not appear in her applications folder any more either. My 1password works fine and the data file is still in place up in the dropbox cloud.
What happened? How do I reinstall her 1password?
Tom
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I assume your wife is using 1P4 or 1P5. In that case ask her please to try this:
- Drag the 1P app to the trash (don't use any app cleaner tool, which is likely to try to delete files you need to keep).
- Empty the trash and reboot.
- Re-download and re-install 1P.
Stephen
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Hi @drtmw,
If 1Password is missing from her Applications folder it might be worth checking the Trash on that Mac and see if it has been accidentally deleted. At that point restoring from Trash or downloading a new copy should both work fine but let us know if you have any issues :smile:
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