Not syncing correctly with dropbox

mark_atkins
mark_atkins
Community Member
in Android

Hi
Am running 1Password5 on my mac and it says its syncing with dropbox.
When I instal the app on Android and run the sync with my dropbox folder I get a different number of items (less on android) and some of the more recent logins created don't appear at all.
I was running the older version of the app on my phone and recently wiped the phone and re-installed.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • peri
    peri

    Hey @mark_atkins. Sorry to hear about your sync troubles. Let's figure out what's going on here. :)

    First off, I'd like to verify whether the data from your Mac is making it into Dropbox in the first place. I'd like you to make sure your data is intact in Dropbox using 1PasswordAnywhere. To do so, log into https://www.dropbox.com in a web browser. Locate the 1Password.agilekeychain folder and open the 1Password.html file you find inside. After logging in with your master password, do you see all of your data in Dropbox?

    Let me know what you find out!

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