Multiple Login Credential Fields

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Chris_Munson
Chris_Munson
Community Member
in iOS

My bank has multiple credential fields for logging into my Commercial Account. In this case it is Wells Fargo CEO. There is a User Name field, a Password field, and also a Company Name field. I have entered all of these into my Windows 1 Password, and they show up fine in the login credential section of the program. However, if I look on my iPhone, running version 5.4.3 of your app, only the User Name, and Password fields are synced, and not the Company Name field. I have another field, Unique ID in that section on my PC, that also does not sync over. It appears that your sync process only carries over the greatest hits from the login section, and not user added fields. What can be done about this?

1Password Version: 4.5.0.575
Extension Version: Not Provided
OS Version: Windows 7
Sync Type: Dropbox

Comments

  • Ben
    Ben
    Options

    Hi @Chris_Munson,

    Sorry to hear about the trouble getting all of the login details for this item synced over from Windows to iOS. Could you please try saving the login for this page manually, following the instructions below, and see if that syncs any better?

    Instructions: https://support.1password.com/save-login-manually/

    Please let me know.

    Thanks!

    Ben

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