iOS 9 Public Beta - Crashes on start

kathampy
kathampy
Community Member
in iOS

I've installed the new iOS 9.0 public beta (not the previous developer betas). If I delete 1Password and reinstall it, it works fine on the first launch. However after I've set it up again, it no longer starts. It hangs on the lock screen image and does not prompt for Touch ID.

1Password Version: 5.4.3
Extension Version: Not Provided
OS Version: iOS 9.0 (13A4293g)
Sync Type: Dropbox

Comments

  • sjk
    sjk
    1Password Alumni

    Hi @kathampy,

    Sorry for the trouble you're having with running 1Password on the iOS 9 public beta. At the moment there are varying degrees of success depending on different factors. This will improve with future releases of both 1Password and iOS 9, with our goal to ensure 1Password will run smoothly on iOS 9 once it reaches its first general non-beta release.

    Touch ID usage is one area that's been finicky on iOS 9 betas, with 1Password as well as other apps. Here are a few earlier related discussions with some suggestions I hope are helpful for you:

    We are watching all of these reports and working out the issues. If you need stability with 1Password right now sticking with it on iOS 8 is your best bet.

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