TOTP Android and Mac

Options
cjcjcj
cjcjcj
Community Member
in Android

Hi,
I am using one time passwords on my mac and IOS on several sites. I recently purchased 1Password for android as well ,and was hoping after syncing (via wifi) that the TOTP would appear in the "other fields" section like on Mac or IOS, but they don't.
Am I looking in the wrong place, or doing something wrong? Can you use TOTP across Android, Mac and IOS?

Thanks!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • peri
    peri
    Options

    Hey @cjcjcj. :)

    We did recently add support for reading TOTP fields in 1Password 4 for Android, though it's not currently possible to add those fields on Android.

    However, if you've added them on another platform, they should sync over to Android. I'd like to ask you to create a Diagnostics Report from your Android device:
    https://support.1password.com/diagnostics/android.html

    Then attach the entire file to an email to us: support+android@agilebits.com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    A short note here once you've sent the Report in will help us to keep an eye out for it. :)

    Once we see the report we should be able to better assist you. Thanks in advance!

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