1Password not syncing all items from Mac to Android phone

alexander.clark
alexander.clark
Community Member
in Android

I have 1Password on my Mac, 1Password on my Android phone, and they are actively syncing to Dropbox. The problem I have is that there are many saved password on my Mac that do not show up in the Android app, although it says syncing is finished and there are no new items. Should I delete the Dropbox backup and start a new one?

Mac: Yosemite
1Password Mac: 5.3.2
Android: 5.0.2
1Password Android: 4.5

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • saad
    saad

    Hi Alexander. I’m really sorry about the problems you’re experiencing with Dropbox sync and I would love to help you resolve it. Let's start by first figuring out whether sync to Dropbox from your Mac is working correctly. To do this, I'd like to ask you to try to log into 1PasswordAnywhere and see if all of your items are visible there. To do so, log into https://www.dropbox.com in a web browser and open the 1Password.html file in the 1Password.agilekeychain you're syncing to in Dropbox. Let me know what you find out. :)

This discussion has been closed.