Multi page log-in problem

I'm a new user and have successfully used 1P on several of my accounts. But, I'm having a problem logging into my Health Savings account at:
https://secure.optumhealthbank.com/PBI_PBI1961/Pbi1961.asp?Rt=124384877&LogonBy=connect3&PrmAccess=Account&AFC=00003

The login procedure requires me to first enter a user ID on one page, press submit, and then enter a password on the following page. I can't figure out how to get 1P to furnish the User ID. If I enter the user ID manually and go to the Password page 1P will enter the password and complete the log-in. I've tried manually entering the user ID into 1P but that didn't solve the problem.

Comments

  • khad
    khad
    1Password Alumni
    Welcome to the forums, RV Gypsy!

    Please take a look at our "How to create multi-page Logins" guide. Note that you may need to manually save each step of the process like this:

    1. Enter your username and/or password, but DO NOT submit the form.
    2. Click the 1Password button in your browser's toolbar, and choose Save Login.
    3. Set the Action field to Create New Login (or to Replace <login-name>, to update an existing Login item).
    4. Click the Save button.

    Please let me know how it turns out.

    Thanks!
  • RV Gypsy
    RV Gypsy
    Community Member
    edited April 2011
    Thanks! Followed the instructions and it worked.
  • khad
    khad
    1Password Alumni
    Awesome! Thanks for letting me know. :-)

    Cheers,
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