Popup "Dropbox Authorization Failed" even with no Dropbox sync

collard · September 2015

New iPhone. "Dropbox Authorization Failed" popup to the point that I want to delete 1Password.

However, I do not have Dropbox sync (iCloud sync), and have even turned sync off. Still get the popup

Note: I have not logged into Dropbox on this phone

1Password Version: 6.0.1
Extension Version: Not Provided
OS Version: iOS 9.0.1
Sync Type: iCloud/Off
Referrer: forum-search:Popup "Dropbox Authorization Failed". Normally, iCloud sync, but sync off

Ben · September 2015

I'm sorry to hear about the trouble.

Please try this for me:
1. Make a backup of your 1Password data: https://support.1password.com/ios-itunes-backups/
2. Delete the 1Password app from your iOS device
3. Reinstall 1Password on your iOS device and create a new vault
4. Restore the backup that you created in step #1: https://support.1password.com/ios-itunes-backups/#restoring-manual-backups

Please let me know if that resolves the issue for you.

Thanks!

Ben

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