Need syncing help
Comments
-
1pw-5
Do not know how to find extension version
Os9-current
iCloud sync0 -
@Lmk: I'm sorry to hear that! First, please follow this guide to enable the 1Password extension in the bottom (actions) row of the Share sheet:
Enabling the 1Password Extension (iOS)
Then follow the steps in this guide to check your iCloud setup, as it will help narrow down the problem:
iCloud troubleshooting
Please let me know what you find. I look forward to hearing back from you! :)
0 -
Thanks.
Second/third questions: on my iPad mini 4, when I tap the 1P icon, I seem to be stuck on the 1P settings screen. Also, when I can't seem to set the Touch ID for 1P.This was so easy on my phone. Don't understand the difficulty i'm having.
Thanks again.
0 -
@Lmk: You're welcome, but I'm sorry that you're still having trouble! It does sound like we're making progress though. :)
I seem to be stuck on the 1P settings screen.
One think that has changed in 1Password 6 (on iOS 9) is that Settings ('gear' icon) is no longer an annoying dialog box. It's simply another option along the left side. Just tap one of the others — for example the 'filing cabinet', for Categories — to go to another section.
Also, when I can't seem to set the Touch ID for 1P.
Some people have encountered strange issues with Touch ID not showing as available on devices (such as our beloved iPad mini 4!) that clearly support Touch ID.
Hopefully, though, it's simply a matter of knowing where to look and what to look for! Just go to 1Password Settings > Security and enable Touch ID (the fourth option from the top, under Auto-Lock).
I hope this helps. Please let me know how it turns out! :)
0 -
Brenty, thanks for your help.
0 -
On behalf of @brenty you're very welcome. Hopefully everything is working smoothly now but if it isn't please do let us know :smile:
0
