mac and android don't sync anymore?
hi i have an imac and a nexus 6. before i just use to sync via wifi and it worked but now it says "sync completed, no download found" which is strange because i have 59 elements on the mac and 43 on the android.
how can i solve this?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
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the problem exists with the ipad as well. i don't understand why. can it be because i am using the trial version?
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Hi @mariof. Thanks for getting in touch with us.
Can you confirm that your iPad has 43 items in its vault as well, or does the vault there match the Mac? I'd like to ask you to create some Diagnostics Reports from your Nexus 6, iPad, and your Mac:
---Android---
https://support.1password.com/diagnostics/android.html---Mac---
https://support.1password.com/diagnostics/mac.html--iOS--
https://support.1password.com/diagnostics/ios.htmlThen attach the entire file to an email to us: support+android@agilebits.com
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
A short note here once you've sent the Report in will help us to keep an eye out for it. :)
Once we see the report we should be able to better assist you. Thanks in advance!
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now that i have upgraded the ipad version to 6 it works.
the problem remains between the mac and the nexus 6. i have sent the diagnostics from both
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