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Firefox extension disabled

AGAlumB
AGAlumB
1Password Alumni
in 1Password 4 for Windows
This discussion was created from comments split from: firefox code signature won't verify with latest update of both.

Comments

  • stpeteford
    stpeteford
    Community Member

    I updated to windows 10 and Firefox has disabled 1Passwood because it can not be verified. I have followed the directions to the best of my ability and still nothing. I even uninstalled Firefox and re-installed and still can not be verified...what's up with that. Help!

  • AGAlumB
    AGAlumB
    1Password Alumni

    @stpeteford: I'm not sure what you mean. Windows 10 doesn't manage Firefox extensions. It sounds like you simply have an old version of the 1Password extension, which won't work in the current version of Firefox due to signature requirements. Please install the latest versions of Firefox and the 1Password extension for it:

    https://mozilla.org/firefox

    https://agilebits.com/onepassword/extensions

    If you're still having trouble, be sure to let us know the exact 1Password, Firefox, and extension versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action. The more information you can give, the better. Thanks in advance! :)

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