mini is frozen at Pw Generator after El Capitan installation

sohnys
sohnys
Community Member
in Mac

I had been using 1 Password 5 without problem, but after switching to El Capitan, the mini(on the menu bar) doesn't work.
I can't open all the menu, one on, secure notes ,, so on. I can only open Password Generator.

Thank you for your help,

1Password Version: 5.4.1
Extension Version: Not Provided
OS Version: El Capitan
Sync Type: Not Provided
Referrer: forum-search:mini and El Capitan

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @sohnys,

    So you can unlock your vault but once you do that's where the trouble starts, is that correct?

    Can I ask, does your vault seem correct and accessible if you open the main 1Password window?

    Another question I have is, are the standard menu options missing from 1Password mini or is it that you can hover the mouse over them and simply no submenu appears?

    I can't say I've seen this one before but we will work with you to get it resolved.

  • sohnys
    sohnys
    Community Member

    I am sorry that my posting wasn't complete.

    I can open the min and the main from there as well. The main is perfect and my only one vault is ok there.
    If I open the mini, I can see all the standard menu, but I can't open neither of them except the PW Generator. I can hover my mouse over all of the menu though.

    Thank you again.

  • sohnys
    sohnys
    Community Member
    edited November 2015

    Great, after I updated 1 Password, the problem has been gone. I think it was just bug with the new OS.

  • Drew_AG
    Drew_AG
    1Password Alumni

    That's great news, @sohnys! I'm glad it's working correctly for you now, thanks for following up to let us know.

    If you run into more problems or need anything else, please let us know. We're always happy to help. :)

This discussion has been closed.