Can't display rich icon in categories list

ws1210
ws1210
Community Member
edited November 2015 in iOS

As shown on the images. Rich icon can be displayed in the detail page, but not in the categories list.
Does anyone encounter this problem? How can I fix it?
Thank you

Comments

  • ws1210
    ws1210
    Community Member

    Half of my items has this problem, the other half is OK.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @ws1210,

    This wouldn't be an iPhone 6+ or 6S+ at all would it?

    ref: OPI-3132

  • ws1210
    ws1210
    Community Member

    Hi @littlebobbytables,
    it is iPhone 6+.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @ws1210,

    We are tracking a weird issue that only affects the plus models of the iPhone, that's why I wondered. I have no idea what the cause will turn out to be but I think weird describes it given it only affects the two plus models and works fine elsewhere. I think that's why it took a while to pin it down as we didn't pick up on this trend at the start. So we are aware and it is on the todo list.

    Sorry about this.

  • Makaveli
    Makaveli
    Community Member
    edited November 2015

    I'm having the same issues as above, iPad Air shows icons, but when the details are synced over the icon logo disappears on my iPhone 6S plus.

  • Makaveli
    Makaveli
    Community Member
    edited November 2015

    It would be better if we could also have the option to add are own custom logos to the icons via iPhoto.

  • Ben
    Ben

    Thanks for the feedback folks. Unfortunately I don't have anything further to report at this point but we'll continue to track this issue.

    Ben

This discussion has been closed.