i purchased the app, but still not seeing all the categories?

rajl
rajl
Community Member
in iOS

Does it take some time get the pro features, because i purchased the app an hour ago, but not seeing all the categories.
Also, not able to use touch id. Do i use the same touch id that i use to log into my phone, or do i have to set a new touch id for 1Password. If so, how do i set it up? I followed these steps. bot no luck :(

BTW, i am on iOS9

Thanks!

1Password Version: 6.1
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:touch-id-faq, ug:ios/touch-id, kb:touch-id-faq

Comments

  • hawkmoth
    hawkmoth
    Community Member

    You will only see categories that contain records. If there aren't any entries in a category, it will remain invisible until you add something to it.

    There is a setting within 1Password itself that you will need to trigger to be able to use Touch ID to open it. You'll find setting by tapping on the gear icon on the bottom of the iPhone screen or the side of an iPad. Once in setting, go to Security to find the option to use Touch ID.

  • Aleen
    Aleen
    1Password Alumni

    Hi @rajl,

    Thanks for taking the time to ask your questions! Hawkmoth is spot on, as usual!

    If you have any other questions, please let us know :)

This discussion has been closed.