I forgot my password and need to start over. Will I have to pay for the premium version again?

3and6pence

Also, I am quite sure that the app was hacked. The passwords assigned to some of the most critical apps were switched around. That prompted a periodic change of passwords which, eventually, caused me to forget the last one. Can you help? Thanks.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:ios/, kb-search:Forgot password, kb:forgot-master-password, kb:master-password-not-accepted, kb:starting-over

hawkmoth

You won't have to pay again, as long as you get a fresh copy while logged in to the iTunes App Store with the same Apple ID you used to download it originally and buy the Pro version.

Now, I assume the you know that no one will be able to open your vault without the master password. This means that your current database will be lost. As long as you understand that, and are ready to proceed, just delele the application from your iOS device, download a new copy while logged in as I mentioned, and answer the greeting when you open it that you are a new user. The Pro features should show up automatically, but it f they don't, use the option to restore in-app purchase.

We'd be interested to know what causes you to believe the app has been hacked.

eva_s

Hi @3and6pence,

I hope your found Hawkmoth's response helpful. I too am very curious to hear why you think the app has been hacked. Please let us know when you get a moment.

3and6pence

I have no doubt that a malicious hacker has been harassing me for quite some time. I got my confirmation when I noticed, as mentioned in my original question, that three of the most critical key passwords had been switched around. For example, the iPad password was attached to a bank entry and replaced by a phony password that I had attached to one of the phony entries created for that purpose. The hacker had applied that same MO to the other corrupted entries.
This, in turn, has forced me to perform factory resets every few days, which means that the password associated with the original download has been replaced by a succession of other passwords, rendering the original a long forgotten item.
My house is broken into at regular intervals (to the confounding indifference of the authorities) so I have no way of ascertaining how the hacker goes about his business. Remotely, probably from one of the nearby houses? By corrupting the modem and/or router from inside my house?

BY THE WAY: whenever I needed to go into the now deleted app, I would disconnect from the network, and reconnect when trying to connect with the entity listed in the app. Although, truth be told, there were a few times when I forgot to do just that.
Bottom line, I am not a techie, but someone determined to stay connected to the world.
And, no, I have definitely never used the app from an free/unsecure spot.

I have, of course, deleted the offending 1P and replaced it with a new one, and with my trust in 1P and other apps offering the same service gone, I will simply use the free version as a repository for passwords that are otherwise easy to replace, sparing me the necessity to have to commit them to memory.

Food for thought:
With the generation of 13 y/o hackers coming online (vide the example of CIA's Brenner), perhaps it's time to start reconsidering the fast failing effectiveness of the ridiculously and tediously elaborate password system, especially vis a vis the massive and exponential rate of emerging free wifi networks which provide convenience at zero security. This only adds to the unfolding nightmare. I am encouraged to have read that there are some interesting options considered by the scientists employing some principles of modern physics which may change the profile of developers and, are reputed to put the hackers in unemployment lines. I can hardly wait.

littlebobbytables

Hello @3and6pence,

I think if we're going to discuss anything in any depth it's probably best to move this to a more private form of communication. I will email you shortly.

ref: BUR-88285-674