iOS in-app purchase failed

pprochazka72
pprochazka72
Community Member

I just downloaded your iOS app and want to do the in-purchase. However I get 2 errors:

"In-app purchases are not allowed" I click OK (no other option)

and then I get "Purchase failed..." (see https://www.dropbox.com/s/vy8770uw9h0wpbo/Photo 14-11-15 16 51 55.png?dl=0). And yes, I am on working WIFI connection.


1Password Version: 6.1.1.
Extension Version: Not Provided
OS Version: iOS 9.1
Sync Type: Dropbox
Referrer: forum-search:in-app purchase

Comments

  • pprochazka72
    pprochazka72
    Community Member

    I just downloaded your iOS app and want to do the in-purchase. However I get 2 errors:

    "In-app purchases are not allowed" I click OK (no other option)

    and then I get Purchase faile

  • AGAlumB
    AGAlumB
    1Password Alumni

    @pprochazka72: It sounds like you may have some purchase restrictions, either on your device or the account itself. Check iOS Settings > General > Restrictions. Ultimately though you may have to contact Apple for assistance, as 3rd party developers don't hold any sway over the App Store. Please let me know what you find! :)

  • pprochazka72
    pprochazka72
    Community Member

    Yes, you were right! I have in my Settings -> General -> Restrictions -> In-App purchases turned off. Thanks for help

  • AGAlumB
    AGAlumB
    1Password Alumni

    Excellent! Thanks for the update. You are most welcome! I'm glad to hear that did the trick. I couldn't think of any other reason for that error! :lol:

    It sounds like you should be all set, but don't hesitate to reach out if we can be of further assistance. We're always here to help! :)

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