Sync Settings [specific to each vault]

AGAlumB
AGAlumB
1Password Alumni
This discussion was created from comments split from: iCloud sync not working after update.

Comments

  • PedalGirl
    PedalGirl
    Community Member

    Hi Ben,
    Also experiencing this issue. On the iOS devices, 1Password Settings > Sync > only displays the number of items, does not display "Start Syncing > Sync with iCloud". Is this part of the same known issue?

    1Password Version: 6.1.1
    iOS: 9.1
    OS Version: 10.11.1
    Sync Type: iCloud

    thanks.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @PedalGirl: Sorry for the confusion! You need to first select the specific vault you're trying to sync, and then it will show you sync options (since you cannot setup sync for all vaults at once):

    1Password Settings > Vaults > (vault name) > Start Syncing

    iCloud in particular is only able to sync the Primary vault, so you will only see Dropbox and Wi-Fi Sync options on any other vaults. I hope this helps. I look forward to hearing back from you! :)

  • PedalGirl
    PedalGirl
    Community Member

    Ah ha, worked like a charm, thanks - apparently had not synced in over three weeks. Not sure what broke, but it's working well now. Is there an updated article for 6? https://guides.agilebits.com/1password-ios/5/en/topic/sync-with-icloud

    In iCloud storage > Documents and Data, that there are two 1Password bundles - is this a version-update issue?

  • AGAlumB
    AGAlumB
    1Password Alumni

    @PedalGirl: Ah, excellent! If there's a sync problem, it will be disabled, rather than messing up your data. This can happen if you're logged out of iCloud, for example. It isn't clear why, but occasionally I am also prompted for my iCloud password again.

    Regarding storage, Documents and Data is the "old" iCloud (pre-Yosemite/iOS 8). So you may have an old copy of your 1Password data there, along with the new copy which syncs using Apple's newer CloudKit API (which is part of iCloud Drive). Unfortunately that distinction isn't something that Apple makes clear in the settings, as I suppose it isn't meant to be customer-facing.

    Because it can cause some issues, I'd avoid messing around with data in iCloud settings directly. But if you're intent on doing some housecleaning there, let me know and I'll be happy to walk you through taking the necessary precautions. :)

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