PDF looks fine on iPad screen, but prints out blank

billhizar
billhizar
Community Member
in iOS

i tried to download a bank statement on myth iPad and it looks fine on the screen, but it prints blank pages (the print preview is blank, too). I tested this logging into regular safari on the iPad, and it prints fine. So, it seems like the 1Browser is causing this. Also, when I try to view (rather than download) the PDF, it logs me out.

Comments

  • Ben
    Ben

    Hi @billhizar

    Thanks for taking the time to write in. This is a known issue with printing PDFs from 1Browser. Our developers are aware and will hopefully be able to come up with a fix.

    Sorry for the inconvenience.

    Ben

    ref: OPI-3121

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