i have been hacked!!!I had to change my apple id. Help

Dennis2015
Dennis2015
Community Member
in iOS

I lost my phone and was hacked.I created a new Apple id. I tried logging into apple with my old ID and i need the recovery key to do so. that key is in my 1Password

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:ios/settings-help, ug:ios/apple-watch-setup, ug:ios/sync-with-icloud, kb:icloud-troubleshooting, kb:icloud-troubleshooting-reset-cloud-data

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Dennis2015: The good news is that your 1Password data is encrypted, so without your Master Password, the their will not be able to access your data within. Also good is that AgileBits doesn't have your data, so it can't be stolen from us either.

    However, the flip side is that we can't recover anything for you. No information about your 1Password vault is ever sent to us. There is also no "back door" to access your data without the vault and Master Password. This way, no one, not even someone at AgileBits, can read your secure data. That's what makes it secure.

    But if you have a backup of your data, or you've sync'd it to another device, we can walk you through restoring it. Please let me know what you find. I look forward to hearing back from you!

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