I have a new insurance company that requires the policy number to be entered before the UN or PW

MacDanny
MacDanny
Community Member

I have tried adding a new field, with the policy number, but it doesn't get filled in with the username and password. How do I set this up to enter the policy # automatically by 1PW?


1Password Version: 5.4.1
Extension Version: 4.5.1.90
OS Version: 10.10.5
Sync Type: Dropbox
Referrer: kb:fix-website-login, kb:save-login-manually, kb:fix-website-login

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @MacDanny,

    I'm sorry you're having trouble filling that new sign-in form!

    I have tried adding a new field, with the policy number...

    Do you mean you added a custom field to that Login item? That won't work because the 1Password extension doesn't support filling custom fields. However, 1Password should be able to fill all three of those fields if you follow these steps to save a new Login item for that site. Does the new Login item work correctly?

    Saving a new Login item from the 1Password browser extension allows 1Password to re-learn everything it "knows" about a sign-in form on a website, so it can fill the same form correctly in the future. Let us know how it goes! :)

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