Error creating account under 1PasswordTeam

27Alumen
27Alumen
Community Member
in Business and Teams

One of the user got to the point says "Almost there! Sign in below to finish creating your account". After copy/paste (tried typing as well) the correct password, he got "Error Something went wrong - sorry about that! Please contact us and we'll be happy to help" Tried several times with revoking/reinvite and resulted the same. Please help.

1Password Version: team beta
Extension Version: Not Provided
OS Version: Linux
Sync Type: Not Provided
Referrer: forum-search:almost there sign in below to finish creating your account something went wrong

Comments

  • rob
    rob

    Uh oh, that doesn't sound good. Could you email us at support@1password.com with your account domain and a link to this thread, @27Alumen? We'll have to check some logs and maybe do some further diagnosis to see what's going wrong there.

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