Before I purchase

STZ
STZ
Community Member
in Mac

is there a different way to get support help besides the forums? Is there a # to call if help is needed?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • hawkmoth
    hawkmoth
    Community Member

    @STZ - The forum is the first line of support. It provides answers to other users besides yourself, so it can be efficient that way. its also more efficient for you when specific information needs to be searched out. I am not an AgileBits employee, but I've been hanging around long enough to know that there is always someone from AgileBits answering questions here, seven days a week. I haven't participated in any other forum that is as responsive as this one is. When the need arises, they will move to another means of communication. And any user who does not want to use the forum can send email to support@agilebits.com, although that may not be as fast as posting issues here. But there is no inbound telephone support number. Their staff isn't large enough to make that work.

  • STZ
    STZ
    Community Member

    Thank You.... I am just concerned i'll get stuck during setup.

  • hawkmoth
    hawkmoth
    Community Member

    @STZ - Take a look at the getting started section of the Mac User Guide. I think that should help give you the confidence you're looking for.

  • rickfillion
    rickfillion

    Hi @STZ,

    Thanks for writing in. We're thrilled that you're considering purchasing 1Password. If you download it from our website, you can try it out before you have to buy it. As @hawkmoth pointed out, we have our User Guide available that should walk you through the basics.

    If ever you're stuck, we're here for you. Just let us know what you're trying to do, and we'll get you an answer as quickly as we can. As you've also seen, we have amazing users such as Hawkmoth that also like to help out.

    Cheers.

    Rick

This discussion has been closed.