Will not activate log in button

[Deleted User]

Here is the url.

dcp2.att.com/OEPNDClient/pages/A-00T.jsp?version=0.4593070835769949&version=0.6459696791963578

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Drew_AG

Hi @Steve_H,

Thanks for the URL! I tried to open it in a couple different browsers but it doesn't seem to be working for me (for example, Chrome tells me that page is not available and/or says it timed out after a while). In addition to the exact link from your message, I also tried dcp2.att.com/OEPNDClient/pages/A-00T.jsp and dcp2.att.com but had similar problems. Is that site working for you right now?

Also, can you please elaborate on what sort of trouble you're having with 1Password on that site? The title of your message said "Will not activate log in button", do you mean that 1Password can fill the sign-in form, but doesn't automatically submit that form after filling it?

Thanks!

[Deleted User]

Hi Drew, things are a bit shaky here right know. Our undersea cable is damaged and internet speeds are very slow. The page (https://dcp2.att.com/OEPNDClient/pages/A-00T.jsp?version=0.4593070835769949&version=0.6459696791963578) loads slowly but does load. 1Password will fill the sign-in form and the little gear in the menu bar turns, but doesn't automatically submit. (Additional note, !Password would not ask to save the login. I had to create by hand)

OS 10.11.3
Extension 4.5.2 (Safari Gallery)
1Password 6.0.1 (Mac App Store){ not currently working due to slow internet]
Sync - iCloud

Jacob

@Steve_H You have an undersea cable for your Internet? That's pretty cool. :glasses: The page you posted fills properly, and does ask to save the Login, but it doesn't submit properly. That's because the website itself doesn't accept the enter key to submit the form. The 1Password extension emulates the enter key on your keyboard to submit things.

I just chatted with our filling masters and there are some things we can try to mend this. Thanks again for letting us know about it.

ref: BRAIN-93

[Deleted User]

Hi Penderworth, the page does not save the login.

Jacob

@Steve_H It should if you press enter on your keyboard following filling the details. I just tested it in several browsers on my end and it worked properly. Due to the way the button is structured, clicking it won't trigger the Save Login prompt. That's something we'll need to fix with the submit issue.

[Deleted User]

Good tip. thanks, that way i do not have to create manually. :-)

jxpx777

Autosave is definitely convenient. Glad that helped!