Need general help getting started with 1Password

BrendaWroe
BrendaWroe
Community Member
edited February 2016 in 1Password in the Browser

HELP.... I am a new macbook user, new IPassword user and am struggling, getting myself into serious cumulative difficulties. is there a video/guide you can send me a link to??. I believe I have installed extension ( the little symbol is on the top bar), disabled safari password bit, (maybe should not have??) .....but now totally confused.


1Password Version: 6.0.1
Extension Version: ???
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited February 2016

    @BrendaWroe - Have you looked at the User Guide? Start slowly and add to your workflow as you become more familiar with the application. If the section on setting up 1Password is confusing, let us know a little bit about exactly what you are attempting to do, what happens when you do that, and what you expected to happen. The more information you can provide, the easier it will be to get you the help you need.

    (I directed you to the Mac User Guide, since you are reporting that you are using that version. But User Guides for each platform can be found on the main 1Password Support Site.

  • jxpx777
    jxpx777
    1Password Alumni

    Thanks for jumping in @hawkmoth! @BrendaWroe If you have specific questions or if anything is unclear from the user guide, please do let us know. We value this feedback that will point us in the direction of making our documentation better for everyone.

    --
    Jamie Phelps
    Code Wrangler @ AgileBits

  • BrendaWroe
    BrendaWroe
    Community Member

    How do I check if I did (or did not) turn off the 'Safari built in password saving feature'? I am new to MacBooks too. I seem to have some logins saved now, but don't know how I did it. What I need is a 1.2.3. instruction set for getting passwords in there. When I look at instructional videos they seem to whiz by this bit, just to show the more complicated and special features .

  • nene101
    nene101
    Community Member

    Brenda, I am right there with you. I wish I hadn't purchased this.

  • jxpx777
    jxpx777
    1Password Alumni

    @BrendaWroe I'm sorry for the difficulty you're having. Safari's built-in password saving is at Safari > Preferences in the menu bar and then under the Passwords tab. As for "getting passwords in there", did you visit the user guide that @hawkmoth linked to? The Getting Started section has information about saving new logins specifically. As I said before, if you have specific questions or anything isn't clear from the user guide, please do let us know.

    @nene101 Have you taken a look at the user guide as well? I'm not sure exactly what your situation is, but I'm definitely sad to hear you're regretting your purchase.

    --
    Jamie Phelps
    Code Wrangler @ AgileBits

  • BrendaWroe
    BrendaWroe
    Community Member

    I have checked your user guide, and have muddled my way through a little. Not yet dared trying saving a bank account login, in case I am not able to get back. I must say the whole experience is not a confidence building exercise, it is far from what I was led to believe from the marketing videos.

  • jxpx777
    jxpx777
    1Password Alumni

    Hi, @BrendaWroe. Thanks for sharing your experience. One of the best ways to get started with 1Password is to simply allow 1Password to remember the passwords that you're already using. This way, you can feel comfortable getting to know 1Password and how it works without the anxiety of not knowing your passwords.

    Of course, eventually we recommend that you allow 1Password to generate your passwords for you, but we would rather have you using your old passwords with 1Password first than give up because you felt uncomfortable.

    Personally, I only know maybe 5 or 6 of my passwords and I feel safe knowing that 1Password does know all those crazy passwords I could never remember. But, I can certainly understand that if you're not comfortable with things, entrusting your most important data to any digital repository could be scary. Start small and let 1Password grow on you. I'm sure it will. :)

    --
    Jamie Phelps
    Code Wrangler @ AgileBits

  • BrendaWroe
    BrendaWroe
    Community Member

    Thank you....I am following this advice and keeping fingers firmly crossed.

  • jxpx777
    jxpx777
    1Password Alumni

    That sounds good, @BrendaWroe. If you have any other questions, you know where to find us. :)

This discussion has been closed.