Login Issues for two Gmail Accounts

Hello,

I'm running 1Password 4cVersion 4.4.3 (443000) and Safari 9.0.3 on a Macbook Pro running El Capitan 10.11.3 Sync Dropbox

I have two Gmail logins. Let's call them Gmail Home and Gmail Spam. I was only running one Gmail account on 1Password and I had no problems. When I hit Command\, my two gmail logins appear. I select Gmail Home but it will not enter the password. Gmail Spam works just fine following the same procedure. I've tried deleting my Gmail Home and reentering my login information and going into settings and select save new login. That doesn't work. I've also tried adjusting the web form details to match Gmail Spam and that doesn't work as well. Any thoughts or suggestions would be greatly appreciated.

Thank you in advance!


1Password Version: Not Provided
Extension Version: Not Provided
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Comments

  • jxpx777
    jxpx777
    1Password Alumni

    @orvilleboggs Thanks for your post. I'm sorry for the trouble you're having! If the Gmail Spam login is working, what I would do is go to the main 1Password application, select the item, and choose Item > Duplicate from the menu bar. Then, edit the new item's details to be the username and password from Gmail Home and see if you have better success. (I realize you said you tried setting the web form details, but editing this by hand isn't exactly recommended as it's so fraught with peril and doesn't display everything that is collected and stored when you save a login. I just didn't want you to think I was suggesting the same thing that you already said you had tried. :smile:)

    I hope that helps! Let us know how it goes.

    --
    Jamie Phelps
    Code Wrangler @ AgileBits

  • orvilleboggs
    orvilleboggs
    Community Member

    Hey Jamie,

    That worked!!!! Thank you so much!!!!

  • jxpx777
    jxpx777
    1Password Alumni

    That's great, @orvilleboggs! Thanks for the update. Don't hesitate to post again if you have any other issues or questions. :chuffed:

  • kaxsing
    kaxsing
    Community Member

    I have the same problems in iPad. Two gmail account and try to ad the next one it still goes and upen the firs registration.
    Even if I deleted both it still remember the first account I put there.
    What to do?

  • kaxsing
    kaxsing
    Community Member

    More data. iPad Air 2 iOS 9.2.1. 1PW 6.2.2.
    I add different manes and passwords for the two accounts of course but 1PW just login on the first I'd put there.

  • jxpx777
    jxpx777
    1Password Alumni

    @kaxsing Sorry for the trouble you're having. Can you let us know if you're seeing this issue in Safari, 1Browser, or another web browser like Firefox? I have personally seen issues where Google's sign-in process remembers which account I was using previously and I have to choose "Switch Account". One way to test this is to use the Private Browsing feature in Safari as it should not allow Google to remember that you were previously using any account.

    I hope that helps!

    --
    Jamie Phelps
    Code Wrangler @ AgileBits

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