My iPhone app isn't synching via Dropbox.

mlmiles1
mlmiles1
Community Member
in iOS

Hello. I have version 6.2.2 (622006)) installed on my iPhone 6, and I noticed that it is no longer syncing via Dropbox.

Recently, I upgraded from 1Password 5 (on my Macbook Pro laptop) to 1Password 6, and since that change I noticed that a new software entry that I posted on the iPhone app is not appearing on the laptop app.

FYI -- I have 2 password vaults, and I made sure that the issue is not simply the product of saving logins, etc. to the wrong vault.

Can you help me reestablishing the sync functionality?

Thanks,
Malcolm

1Password Version: 6
Extension Version: Not Provided
OS Version: 10.11.3
Sync Type: Dropbox
Referrer: kb:error-connect-to-mini, kb:remove-multiple-apps

Comments

  • Ben
    Ben

    Hi Malcolm ( @mlmiles1 )

    Thanks for taking the time to write in. You can find instructions on setting up sync with 1Password 6 for Mac here:

    Syncing your 1Password data | 1Password 6 for Mac

    If the Mac is currently set to "Folder" sync please turn that off and instead enable Dropbox sync. In the conversion from v5 to v6 many installations got flipped from Dropbox syncing to Folder syncing and that can cause the issue you've described.

    And the instructions for 1Password 6 for iOS can be found here:

    Sync | 1Password for iOS

    Once you have both installations set up you may wish to try adding a new item on each device and make sure it ends up synced to the other.

    I hope that helps!

    Ben

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