I get a 'secure connection failed' error with Firefox but it works fine with Chrome

lcunning
lcunning
Community Member
in 1Password in the Browser

I get a 'Secure Connection Failed' error using Firefox to access https:/www.chase.com/ but the same creds work in Chrome.

1Password Version: 6.0.2
Extension Version: 4.5.3
OS Version: OS X 10.11.3
Sync Type: Not Provided
Referrer: forum-search:firefox

Comments

  • jxpx777
    jxpx777
    1Password Alumni

    Hi, @lcunning. Sorry for the trouble you're having. We fixed an issue with open and fill in the latest betas of the extension that affected Chase logins. Could you either try visiting the login page manually and then choosing the login from the 1Password toolbar button in Firefox or else try out our beta extension? You can install the beta by deleting your current extension and then downloading the beta from our website.

    I hope that helps!

    --
    Jamie Phelps
    Code Wrangler @ AgileBits

  • lcunning
    lcunning
    Community Member

    Thank you! Both options worked. I'm now running the beta extension.

  • jxpx777
    jxpx777
    1Password Alumni

    Thanks for the update, @lcunning! I'm glad things are working for you now.

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