The items I have saved on my iphone don't populate when I click on the website within 1password.

sararatner1007
sararatner1007
Community Member
in iOS

The items I have saved on my iphone don't populate when I click on the website within 1password. It either doesn't prepopulate or it says username and password are incorrect. So I can't use this with my iphone since the app doesn't pull up the sites with the information. Can you please help?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:The items I have saved on my iphone don't populate when I click on the website within 1password.

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited March 2016

    @sararatner1007: I'm sorry for the trouble! Unfortunately without some basic information it's hard to say what might be going wrong and how we might right it! Please tell me the OS, 1Password, and device versions you're using, the exact steps you're taking, and what is (or is not) happening the way you expect so we can figure out the best plan of action.

    The more information you can give, the better. For instance, are you having trouble with specific sites? If so, knowing the URL may be crucial. Thanks in advance! :)

    ref: KDN-76734-599

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