Stopped Working

segovia
segovia
Community Member
in Mac

Hi

My chrome plugin and 1 password application has stopped working, what can I do to enable it. No error message - or feedback indicating what the problem is

1Password Version: Don't know
Extension Version: Don't know
OS Version: 10.10.5
Sync Type: Not Provided

Comments

  • segovia
    segovia
    Community Member

    My chrome plugin and 1 password application has stopped working, what can I do to enable it. No error message - or feedback indicating what the problem is

  • nathanvf
    nathanvf
    1Password Alumni

    Hi @segovia,

    Sorry you're seeing this issue.

    Is it possible that your version of Chrome updated? Can you try quitting out of Chrome and starting it up again? It's possible there was a connection error if Chrome was updated.

  • rickfillion
    rickfillion

    Hi @segovia,

    Can you elaborate on what you're seeing? What happens when you click the 1Password icon in Chrome? Or when you click on 1Password in the menu bar while chrome is front-most (technically those two things should be roughly equivalent). What happens if you hit cmd-opt-\? Does the menu bar icon highlight at all?

    Have you tried restarting Chrome?

    Rick

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