Getting error "No response code from server"
When I add my family account to 1Password, I enter my URL, key, email, and password, but I get:
No response code was received from the server.
Please try again.
On top of that, I cannot open the URL in the browser, I just get a blank screen.
1Password Version: 6.1
Extension Version: 4.5.5.90
OS Version: OS X 10.11.3
Sync Type: Not Provided
Comments
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looks like they are having server issues
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Hi @trobotham,
We're currently performing maintenance on the Families/Teams services. Please see this page for updates:
1Password for Teams Status
Thanks!
Ben
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I have the same problem on logging into the desktop version (OS X EI Capitan, Mac 2011).
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Update: it got fixed when I used different network for internet connection.
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@bwoodruff The maintenance you mentioned is not on the page.
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The maintenance was on March 30th, when I posted that:
1Password for Teams Status - Urgent database maintenance
:)
Ben
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Whoops, my mistake >_<
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No worries. :)
Ben
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Hi there, it happens as well now on Mac. and there is no update. Do you guys know why? Thanks!
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@vberruezo Sorry about that. Are you able to sign in from 1Password.com? If you are, does your Mac have an antivirus app running or are you on a company network where communication with the 1Password server might be intercepted? Let us know so we have a better idea of what might be happening. :)
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