Unable to fill in for TP-Link router

pervel
pervel
Community Member
in 1Password in the Browser

I just got a new router: TP-LINK Archer C2600

Unfortunately, 1Password is unable to correctly fill in login detail for the router's web interface (accessed locally via tplinkwifi.net). I have only tested this from Chrome on a Mac.

It seems like the 1Password extension first fills out both the username and password field but then immediately clears the username field.

Let me know if I can give any other details.

1Password Version: 6.1 (610006) Mac App Store
Extension Version: 4.5.5.90
OS Version: OS X 10.11.4 (15E65)
Sync Type: Not Provided

Comments

  • jxpx777
    jxpx777
    1Password Alumni

    Hi, @pervel. Sorry for the trouble you're having with this router login page. Sometimes pages have special Javascript that runs during normal login processes and 1Password might be getting caught in the crossfire. If you could save the page as a webarchive in Safari and email it to us at support+forum@agilebits.com with a link to this page and your forum username, that should let us take a look at things and hopefully determine what the cause is.

    Thanks!

    --
    Jamie Phelps
    Code Wrangler @ AgileBits

  • pervel
    pervel
    Community Member

    I have sent the requested information in an email.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hello @pervel,

    Thank you for sending that it in. We'll continue the conversation via email now and somebody will be in contact once we've managed to take a look at the webarchive file and see if we can figure something out.

    ref: MDL-65135-689

This discussion has been closed.