Website not filling in username

scotty321
scotty321
Community Member
in Mac

Here's a website that doesn't automatically fill in the username from 1Password Mini:

https://eservice.readyrefresh.com/pages/signin.aspx

I'm sure that they have screwed up the backend website code on their end, but is there anyway for 1Password to work around their screwup?

Thanks,
Scott

1Password Version: 6.2
Extension Version: 4.5.5
OS Version: OS X 10.11.4
Sync Type: Dropbox

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @scotty321 the usual solution for problems like this is to re-create and save the login manually. Have you tried that? (It usually works because it allows 1Password to re-learn the structure of the relevant login page.)

    Stephen

  • KingJerry4Beta
    KingJerry4Beta
    Community Member

    I just tried that approach for a problem with Citibank and it didn't work I posted more details someplace just about 30 minutes ago

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @KingJerry4Beta,

    Where did you post more details? I can only see a post in this thread at the moment. Is it possible you tried to post while we were having technical difficulties in the forums?

This discussion has been closed.